Sick baby Axolotl - Barely eating/moving, curled tail and gills

[Toothpickthelotl]

I did call them, spoke with the manager. Eventually hung up on her because I was so furious. She didn't even know what Prime conditioner was, blamed his sickness on me. Their tanks are filthy and they have no knowledge of the animal's needs. I was sooo mad.

I’m sorry WHAT? She didn’t know what prime is? That is absolutely terrifying. Pet stores are terrifying!! I’m so sorry again. I came back to the thread to let you know that I’m going to ask the breeder I got my axie from if she would ship to you if you would like. She takes very very good care of them, but I’m not sure if she ships.
so insanely frustrated with the customer service and the lack of knowledge at that store

 

[Southwest Axolotls]

I did call them, spoke with the manager. Eventually hung up on her because I was so furious. She didn't even know what Prime conditioner was, blamed his sickness on me. Their tanks are filthy and they have no knowledge of the animal's needs. I was sooo mad.

Sadly many pet stores are like this I have a rescue who I decided to keep who was one I rescued from a pet store with a chunk taken out of his back and half his tail missing and their attitude was “ well it will grow back” it’s infuriating and I’m glad that we rescue so many even if they take over my hallway